Feedback from passengers
The Airport Authority takes no responsibility for the content of messages posted here. This service is for the benefit of airport users who wish to express their views or share helpful information with each other. Questions or comments posted on this page will not receive a response from airport staff. To contact the airport please see the Contact page.
Have you used Nnamdi Azikiwe International Airport? Love it? Hate it? We welcome your reviews, questions, or comments about the airport. Your feedback, if suitable, will be published on this page for the benefit of other users.
Is it possible for an airport to be using palmpay
And I will appreciate a quick response.
A friend of mine from Ukraine send me an iPhone 11 pro with Mac book pro and I called the delivery man he said I should send 13,500 before the delivery pls I'm scared it this true
Please all this people are scammers
I have gone through all your messages and all of those people are scammers
One of d delivery person name is AGENT MIKE.
THIS PEOPLE ARE REAL, AND THEY ARE ALSO A FRAUD
Pls how can I get to pickup my package a friend of mine send it to me on the 9th August 2022
And what are the requirements needed to get the package
Please m suppose to receive a package with registration number 609,an iPhone 11 pro max,an envelope and a MacBook laptop
So I asked for home delivery and I was told to pay 9500 for it by one man
I asked for payment on home delivery and the man was so rude,so please is it possible for me to make payment on delivery because there are frauders everywhere
And i am asked to #9500 to one custom officer (obinna emmanuel fidelity bank 6316574058) is this truely a custom officer
My package is iPhone 11 with Mar laptop
Am in lagos now
How can I transport it to Lagos?
I need the package urgently
my friend name is Michael Fred from Florida USA. please I want to know if it has really arrived.
thanks
They are still asking for another 20,000 naira,nd no money on me right now plz help me out
Hoe many hours will it take
As at yesterday evening?
Thank you.
In Nnamdi azikiwah airport?
I was contacted today 18 of December 2019 by one Mr igwe Spencer Richard, account number (1227326953)Access bank i don't know if it real or scam
PLEASE HELP ME OUT
on the receipts sent to Me from Uk I found this number 08026930946 on it.
Is that truly Airline Number? or it was Scam?
For Questions & Inquiries Or for urgent response, contact: naiairportabuja@gmail.com
Do I need to go to Lagos Airport and tell them to help request for the items to be send from Abuja.
Please help to answer the questions
Bottom line is: Nigeria is highly disorganised country, where many people in the public service are corrupt. Most officials at the airport are hoping to become a millionaire through the money the illegally extort from unsuspecting passengers. Top officials demand bribe from their staff, so the staff will be breaking the rule of engagement if they do not take bribe from people
So, do not complain for your bad experience because no one is employed to listen to you.
For Questions & Inquiries Or for urgent response use the below email address: naiairportabuja@gmail.com
The security officer was incredibly rude, uncommunicative, and unhelpful. It was too late for me to check my item, even though in most airports you can do that at the gate if there is a problem, so now I have to replace a harmless electronic device that is not prohibited as a carry on item.
I hope the airport will either post a complete list of prohibited items online and in airports, or educate the staff members property. Perhaps train them in general customer service as well so they aren't so rude.
Additionally, when a flight is delayed, post it on the flight schedule board. Why else would it be there? It doesn't do any good if it is not updated regularly to reflect flight times.
do you have an email where i can contact airport service?
Because it is not possible to contact by telephone number from eastern Europe.
For Questions & Inquiries Or for urgent response use the below email address: naiairportabuja@gmail.com
do British nationals require proof of funds to British Airport authorities befor leaving to fly to Canada or return to London. Never heard of this and are the british custom authorities at Abuja
I've been to loads of countries, and most of the international airports allows passenger to have two bottles tops, while this international airport looks like it's not owned by the country but the immigration office. What a shame!!!
If someone can really response to me, please send me the copy of your custom regulation so that I could have the evidence to prove the point of view to my people.
I have two escalation about the lady who is measuring the temperature for Ebola free check.
while i and my family were travelling to Malaysia at 2PM 5th December 2014.
First escalation :-
She was not at her location and delegated someone from security to measure, he requested my wife to take off her HIJAB, which i refused definitely even we cancel the travel.
Second escalation:-
after we already did boarding she came 30 minutes later to insist taking off my wife HIJAB, and refused to accept all alternatives by measure the hands or any place in face, she requested only ears, which is conflicting with the photo you presented in the entrance which is in the face not in the ears.
I believe that is totally against the law and does not respect the basics of the majority Nigerian who are Muslims.
She asked my wife to get out from boarding gate and returned to her location where she was absent at out passing time, because of delaying the flight for this reason we agreed to go with my wife to the internal gate toilet for measure in ear??!!!!
i submitted that and i am looking for your feedback and action for non professional and bad attitude which can spoil the great efforts you are doing to enhance the services, and showed discrimination for religions, i ask if any christian nun will pass with her fully covered head except the face what will be done with her???
your feedback is fully appreciated.
Abdelmoniem A A Omar
+2348099444744
+201111007777
+971506589992
+60168041264
Is there on that day (18-8) a flight from
Abuja to Amsterdam? Yes: What is the flightnr and the time op departure?
to sale some merchandise.
I'm interested in advertising, mainly in VIP Lounge Areas. Please provide me with your contact information, available options of advertisement at your airport and rates.
Thank you,
Alexandra Mustea
Thanks.
I want to know: do you have postcards with a picture of airplanes or airports? The point is that I collect these kinds of postcards. I have a lot of different specimens from all over the world, but from your company I haven’t yet. In the future, I plan to make a big exhibition of my postcards and show them to many people.
Therefore, I ask: could you send me some postcards, please? I would be very grateful for that.
My postal address is:
Oleg Tsvirko,
PO Box V-364,
Kyiv-1,
01001,
UKRAINE
In advance thank you. I wish you success and a large development of your company. Thanks a lot!
Sincerely,
Oleg Tsvirko